As the number of globally mobile and culturally diverse patients grows, so does the need for culturally competent healthcare. Specialized training in cross-cultural healthcare enables healthcare administrators to manage risk and maintain quality of care across this broad spectrum of immigrants, refugees, tourists, and others.

At CM elearning, our evidence-based, interdisciplinary approach to all courses provides sound business, medical and legal advice from attorneys and physicians in the minority health field. The elearning modules are engaging and easy to complete from any Windows-based computer as administrative staff members have time. Through our courses, administrators will learn what they need to know about cross-cultural healthcare in order to:

  • Protect the organization against unwanted litigation.  Courses fulfill legal obligations for federal and state law, the CLAS standards and the Joint Commission.
  • Improve patient safety and satisfaction with the organization
  • Increase market share in an increasingly global society
  • Minimize readmission due to lack of understanding
  • Receive accredited CME credits and ANCC credits for nurses

The courses provide expert clinical and legal instruction that can be applied immediately. Upon completing the course, “Language Access and the Law,” 92 percent of healthcare providers said their new knowledge will help them improve patient care.

Acquire legal and clinical knowledge in culturally sensitive healthcare from experts in cultural competence, global medical and minority health law. Train your administrators and entire staff through volume licensing of these interdisciplinary online courses.

Elearning courses for nurses include:

Language Access and the Law: Caring for the Limited English Proficient Patient
CME credit: 2.25 hours

Receive in-depth training to increase understanding of the business, medical and legal reasons for providing language access services in healthcare settings. The interactive online study includes patient case studies and pre- and post-tests, all designed by an attorney and cross-cultural trainer with language access expertise and a leading physician practicing immigrant and refugee medicine. Learn more.

Viewpoints: Clinical Competence in a Globally Mobile World
CME credit: 6 hours

Prepare yourself to practice culturally sensitive medicine and improve care for all patients through this experiential online course. Through six patient case studies offering expert viewpoints, learn about the medical, legal and cross-cultural aspects of communicating with Limited English Proficient (LEP) patients, deaf and hard of hearing patients, immigrant/refugee patients, foreign visitors and GLBT patients.  Learn more.