Language Access and the Law: Caring for the Limited English Proficient Patient is the nation’s first elearning program on the law of language access in healthcare. It provides the business, medical (quality and safety) and legal “cases” for language access in health care. A comprehensive patient case study describes the current state of language access law and national best practices as they apply to health plans, physician clinics, emergency rooms, outpatient/pharmacy care and inpatient/hospital treatment.
Developed by an attorney with special legal expertise in the law of language access and a nationally and internationally known physician with expertise in immigrant and refugee medicine. Contains pre- and post- test to assess mastery of medical and legal concepts presented in the course. Course requires 70% proficiency on the post-test to pass
Educational Outcomes – Initial Results are Promising
Language Access and the Law is being used by providers in nationally prominent health plans and hospital systems. Results to date include:
- 92% say the course will help them improve patient care
- 92% would recommend the course to colleagues
- 88% say the course explained the business, medical & legal cases for language access in healthcare.
For additional data on outcomes, please contact us.
Learn about volume licensing options.
Physician Expert Designed Case Study
Patricia F. Walker, M.D., DTM&H., CTropMed, FASTMH
Doctor Patricia F. Walker created the clinical aspects of the patient case study used in this course. Dr. Walker is a physician with international experience working with immigrants and refugees. Dr. Walker is associate director of the Department of Medicine’s Global Health Pathways Program at the University of Minnesota. She also co-edited the first international medical textbook of its kind on immigrant and refugee medicine, titled Immigrant Medicine.
Minimum System Requirements for Language Access and The Law
- High-Speed Internet
- Browser: Internet Explorer, Chrome, Firefox, Safari
- Minimum Resolution: Mobile 1024 x 768; Desktop: 1280 x 720
- Flash Player Version 9+ (excludes iPhones and iPads, but not iMacs)
- Maximize your browser window
- The course can be taken in multiple sittings
- The average time it takes to complete the course is 2 hours
Meets CME State Licensing Requirements for Cultural Competence, Risk Management, Patient Safety, and Medical Ethics.
Connecticut Risk Management
Connecticut Cultural Competence – Started with licensing periods of October 1, 2010.
Massachusetts Risk Management
Pennsylvania Risk Management / Patient Safety
Rhode Island Medical Ethics
Texas Medical Ethics / Professional Responsibility (all physicians)